Frequently Asked Questions

Frequently Asked Questions

Annual Service

Q: Where can I book my annual service for my systems?

A: Click the box here to book your service appointment

Drinking Systems

Q: What maintenance do I personally need to do for my Drinking System?

Q: I bought a house with an ECWQ drinking system, what is the process for setting up maintenance?

A: Watch this video below.

ECWQ vs Competition

Q: What differentiates you from your competitors?

A: Watch this video below.

Transport Systems

Q: If I move out can I take my systems with me?

A: Watch this video below and visit this link for more info.

Free Water Test

Q: Where can I book a free home water test?

A: Click the box here to book your water test

Whole Home Conditioner

Q: What do I need to do to maintain my Conditioner/Softener system?

Q: What kind of salt do I add to my brine tank and where can I purchase it?

A: Watch this video below.

Freeze Prevention

Q: How do I keep my Whole Home Conditioner from freezing?

A: Watch this video below.

System Bypass

Q: How do I bypass my whole home systems?

A: Watch this video below.

Didn’t find what you are looking for? Contact us with the form:

Email us at:

info@eastcoastwaterquality.com

To call us TOLL FREE:

1-800-970-2989

The Best Water Filtration with a Lifetime Warranty!

Protector Series I & II Conditioners come with a Lifetime Warranty!
Protector Series Whole Home Water Conditioner softens your water, removing chlorine and mineral hardness ensuring your appliances, dishes, laundry and skin stays in top shape.
Protector 50 Reverse Osmosis Systems comes with a Lifetime Warranty!
Protector 50 Reverse Osmosis Drinking Water System removes PFAS, chemicals, bacteria and viruses from your drinking water, to improve the health and quality of life of you and your family.
Protector Series water conditioner logo
Best Water Filtration For Home, Health & Family