Where Jacksonville Water Comes From

Jacksonville’s drinking water is supplied by the City of Jacksonville Public Utilities Department. The primary drinking water source for the city is groundwater from deep aquifers located beneath the region.

These underground aquifers provide a reliable source of raw water which is pumped to municipal treatment facilities before being distributed to homes and businesses throughout Jacksonville and surrounding areas of Onslow County.

How Jacksonville Water Is Treated

Jacksonville treats drinking water at several municipal groundwater treatment facilities operated by the city’s utilities department.

Groundwater treatment typically includes aeration, filtration, and disinfection to remove naturally occurring minerals and microorganisms before the water enters the distribution system. Continuous monitoring and laboratory testing help ensure that Jacksonville’s drinking water meets state and federal drinking water standards.

Official Jacksonville Water Quality Report

The City of Jacksonville publishes an annual Water Quality Report (Consumer Confidence Report) summarizing drinking water sources, treatment processes, and contaminant testing results.

View the 2024 Report on This Page

Source: City of Jacksonville Public Utilities — official annual Water Quality Report.

Additional Water Information (EWG Database)

Some homeowners explore third-party water databases such as the Environmental Working Group (EWG) Tap Water Database, which compiles publicly available drinking water testing data.