Newport News Water Treatment Company

Newport News Water Treatment & Water Filtration

Improve the water you use every day with whole-home water conditioning, reverse osmosis drinking-water filtration, targeted PFAS filtration and professional water treatment from East Coast Water Quality.

Master Plumbing License
Locally Installed
Lifetime Parts Options
Newport News Service
Start With Your Water Goal

Choose the Newport News Water Topic That Matches Your Home

Not sure whether you need better drinking water, whole-home conditioning or help understanding a water-quality concern? Start with the issue you want to solve.

Newport News Municipal Water

Where Newport News Drinking Water Comes From

Newport News Waterworks is a regional provider for the Lower Peninsula. Its primary drinking-water source is surface water from Diascund Creek Reservoir, supplemented by the Chickahominy River as weather conditions require. Five reservoirs store water for two treatment plants.

1. SourceDiascund Creek Reservoir and the Chickahominy River
2. StorageFive Waterworks reservoirs supply two treatment plants
3. TreatmentCoagulation, clarification, ozone disinfection and filtration
4. DistributionpH adjustment, corrosion control and chloramine residual before delivery
Latest Local Water Snapshot

What Newport News Homeowners Should Know

The latest Newport News Waterworks report summarizes 2025 testing for the Lower Peninsula system. The utility reports that the water met state and federal standards, while the same report also gives homeowners useful context about hardness, chloramines, PFAS monitoring and plumbing-related lead.

69 mg/LAverage 2025 hardness as calcium carbonate
63–75 mg/LReported 2025 hardness range
ChloraminesSecondary disinfectant used in distribution
2025Latest official annual test-results report

Official standards and EWG guidelines are different benchmarks.

EWG’s tap-water database lists several Newport News contaminants above its own health-based guidelines, including disinfection byproducts such as HAA5, HAA9 and total trihalomethanes. EWG guidelines are not the same as EPA or Virginia legal drinking-water limits, so the two sources should not be read as contradictory compliance reports.

Popular Newport News Solutions

Whole-Home Treatment and Drinking-Water Filtration

A water conditioner, reverse osmosis system and PFAS filter serve different purposes. Choose treatment based on whether your priority is the entire home, drinking water at the kitchen, or a targeted contaminant concern.

Protector Series whole-home water conditioner for Newport News homes Whole-Home Treatment

Newport News Water Conditioners

Condition water before it reaches showers, sinks, laundry and water-using appliances.

  • Reduces mineral hardness and scale
  • Helps reduce spotting and buildup
  • Whole-home treatment from the point of entry
Protector PFAS and Lead Series water filter for Newport News homes Targeted Filtration

Newport News PFAS Water Filters

Compare targeted whole-home PFAS filtration with reverse osmosis protection for drinking water.

  • Whole-home and point-of-use approaches
  • Designed around targeted treatment goals
  • System selection based on the water concern
Private Wells

Well Water Needs a Property-Specific Treatment Plan

A private well is not the same water supply described in Newport News Waterworks’ municipal report. Well-water conditions can vary from one property to another, so treatment should be selected after testing the actual well.

Iron, sulfur odor, hardness, pH, sediment and other conditions can require different equipment or a different treatment order.

City water and well water should not share one generic recommendation.

For municipal water, start with your household goals and the current city-water data. For a private well, test the property’s water before choosing treatment.

Newport News Customer Experiences

What Local Homeowners Say

★★★★★

“I absolutely love my Westinghouse Filtration System. It works exactly how it was described, tastes better and feels better after taking a shower. I will make sure to have one in every house I live in. Thank you East Coast Water Quality.”

Jane — Newport News
★★★★★

“East Coast Water Quality has been fantastic & we love our new water system.”

Phillip & Michele Noice — Newport News
★★★★★

“We love the quality of our water. Everyone is super helpful and friendly.”

Thomas & Jessica — Newport News
Frequently Asked Questions

Newport News Water Treatment Questions

Where does Newport News drinking water come from?

Newport News Waterworks reports that the primary source is surface water from Diascund Creek Reservoir, supplemented by the Chickahominy River as weather conditions require. Five reservoirs store water that supplies two treatment plants.

Is Newport News water hard?

The 2025 Newport News Waterworks report describes its treated water as moderately hard. It reports an average hardness of 69 mg/L as calcium carbonate, with a range of 63 to 75 mg/L.

Does Newport News use chlorine or chloramine?

Newport News Waterworks uses ozone during treatment and adds chloramines as the secondary disinfectant to maintain disinfection while water travels through the distribution system.

Why can EWG flag a contaminant when the utility says the water meets standards?

EWG health guidelines are separate, non-regulatory benchmarks and can be much lower than EPA or Virginia legal limits. A result can therefore meet a legal drinking-water standard while appearing above an EWG guideline.

Does a standard water conditioner remove PFAS?

A standard water conditioner is primarily intended for hardness and whole-home conditioning. PFAS concerns should be matched with appropriate targeted PFAS filtration or reverse osmosis based on the treatment goal.

What is the difference between a free in-home water test and laboratory contaminant testing?

ECWQ’s free in-home evaluation helps identify common household water conditions and treatment needs. Certified testing for contaminants such as PFAS, lead or bacteria requires the appropriate laboratory analysis.

Ready to Improve Your Newport News Water?

Schedule a free in-home water evaluation to discuss your water, your household goals and the treatment options that make sense for your home.

Hampton Roads VA / Northeast NC
3400 Airline Boulevard, Portsmouth VA 23701
757-966-7600

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2582 NC-24, Newport NC 28570
252-777-5151

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313F Highway 70 East, Garner, NC 27529
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